Our Commitment to Your Privacy
At Samyla, we’re all about crafting Spare Tire Covers, Floor Mats, Seat Covers, and Sun Shades that upgrade your ride—and keeping your info safe is just as important. This Privacy Policy explains how we collect, use, and protect your data when you shop with us. Take a look to see how we’ve got you covered!
Information We Collect
When you buy from samyla.com or browse our site, we gather:
- Contact Info: Name, email, phone number, and shipping address when you order.
- Payment Info: Credit/debit card or PayPal details to process your purchase (we don’t store this—our payment partners do).
- Order Info: Details like product type, quantity, price, and shipping specifics.
- Communication Info: Your preferences (e.g., newsletter opt-ins) or inquiries you send us.
- Browsing Data: Cookies and tracking tech collect your IP address, pages visited, and items viewed to personalize your experience.
How We Use Your Info
We use your data to:
- Fulfill Orders: Process and ship your accessories, keeping you updated via Merchize and our carriers.
- Help You Out: Provide customer support when you need it.
- Stay in Touch: Send newsletters or promos (only if you opt in).
- Improve Our Site: Analyze trends to make shopping better.
- Stay Safe: Prevent fraud or misuse of our services.
Sharing Your Info
- With Partners: We share only what’s needed with third parties like Merchize (fulfillment), payment processors (e.g., PayPal, Stripe), and shipping carriers (e.g., USPS, DHL). They’re bound to keep it confidential and use it just for us.
- By Law: We may share if required by legal authorities (e.g., court orders) under applicable laws.
Protecting Your Info
- Security: We use SSL encryption for data in transit and limit access to staff who need it for their jobs. Payment info is secured by our processors’ standards (e.g., PCI-DSS).
- Limits: No system’s 100% foolproof, but we follow best practices to guard against unauthorized access, loss, or misuse.
How Long We Keep It
- We hold your info only as long as needed for orders, support, or legal requirements—then it’s gone, unless laws say otherwise.
Your Rights
You’ve got control over your data:
- Access: Ask to see what we have on you.
- Update: Fix or update your details.
- Delete: Request we remove your info.
- Opt Out: Stop marketing emails or data processing (where allowed).
- Get a Copy: Request your data in a simple format.
To use these rights, email customer@samyla.com—we’ll reply within 30 days, per applicable laws.
Cookies and Tracking
- We use cookies to:
- Remember your cart and preferences.
- Track visits (e.g., _session_id, _shopify_visit).
- Don’t want them? Turn off cookies in your browser, but some features might not work.
Changes to This Policy
We may tweak this policy as our practices evolve. Big changes? We’ll email you or post a notice on samyla.com. Keep checking back—using our site after updates means you’re cool with them.
Contact Us
Questions or concerns? Hit us up at customer@samyla.com—we’ll respond within 2-3 business days to keep your info safe and sound!